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Unlimited email support |
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A computer expert at your finger tips 24/7. Receive a next-day response to all of your questions and concerns about your computer or the Internet. Ask about that annoying error message; ask our opinion about purchasing software; ask about upgrading your computer; ask us about your concerns with family Internet use. Ask what ever you like as often as you like! |
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Computer/Internet Education |
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Computer Troubleshooters want you to enjoy safe and fast computer use at all times. We understand that computers and the Internet are intimidating for many and that there is a huge deficit of knowledge on safe computer use. That's why we provide regular newsletters, email alerts and quick and easy education tips that will make you more savvy and less chance of being a victim. |
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Monitored Anti-virus |
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You never have to worry about your anti-virus protection running out again. |
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Monitored Anti-spyware |
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CT managed anti-spyware means you don't have to choose among the hundreds of - some good, some bad - anti-spyware vendors. We have chosen the best protection for you and it never runs out. |
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Secure Firewall Solution |
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A properly configured firewall protects you from unauthorized access to your computer. |
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Windows Patch Management |
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More than just auto-updating your computer. CT ensures that patches are researched and tested before deploying to avoid potential issues. |
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HD Predictive Failure (SMART)* |
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30% of hard drive failures can be detected by SMART, allowing time to transfer important data and replace the drive. (*Not available on all hard drives) |
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Internet Debris/ Temp File Removal |
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Keep your Internet browser running smoothly and protect your privacy with automatic temp file clean-up |
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Remote Support Setup |
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Your computer will be set up so that Computer Troubleshooters can get quick and easy access (but
still only with your permission) and resolve your computer issues immediately. |
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Offsite Data Backup |
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Protect your business data and your precious family memories with a secure, offsite backup. Offsite means that your data is safe, not just from computer failure, but from fire, theft and even disaster. Store up to 5GB! |
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Website Advisor |
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Website Advisor protects Internet users by warning them about websites that are known to deliver malware and/or spam. |
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Web Content Filtering |
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Not everything on the Internet is welcome on your home computer! Decide what to block powerful content filtering options. Choose from dozens of categories, ranging from social networking to gambling to chat rooms and more. |
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Anti-Phishing/Fraud Service |
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Do not be a victim of online fraud! This service offers the world's most trusted source of phishing data. The result is that you are kept safe from phony sites trying to steal your information. |
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Adult Site Blocking |
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Safeguard your kids against pornography. When configured, adult sites are simply blocked and cannot be accessed. |
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Spam Filter |
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Reliable spam filters save you time |
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Disk Space Management |
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Disk space is monitored proactively |
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Annual Computer Tune-up |
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This comprehensive remote tune-up includes everything needed to keep your computer running safely, quickly and efficiently. Temp file clean-up, safe registry cleaning, disk defragging, OS reimaging, start-up program analysis and overall security and performance tweaking. |
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Quarterly PC Health Report |
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Receive via email a report on the health of your computer. |
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System Binder |
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Everything you need to know about your computer is kept in a Computer Troubleshooters System Binder. A great spot for all those manuals and disks that are never around when you need them! |
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Priority Service |
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Don't wait 4 days for computer service! Our HOST clients get preferred scheduling over non-HOST clients. Remote service is available immediately
or same-day for our HOST clients. Get help NOW! |
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30% Off Remote Service |
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Worth the cost of the subscription all by itself, this 1/3 off discount applies to all remote service over the life of your agreement. Best effort is made to resolve issues remotely so that we do not have to make an onsite visit unnecessarily. |
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10% Off Onsite Visits |
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If an onsite visit is needed... you still save! |
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Free Pick-up and Delivery |
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If your computer needs to come into the shop we will gladly pick it up for you and deliver it when we are done at no additional charge |
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Free Tune-up |
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Receive a free tune-up when you sign up for a 3 year HOST plan with Computer Troubleshooters at just $29.95/month. Add additional computers for only $14.95/month*! (* Backup is pooled - does not include additional account) |